How Can We Help You?
Find answers to your questions about orders, shipping, returns, and more. We're here to make your iThreadz experience amazing.
Browse Help Topics
Shipping & Delivery
Track orders, shipping times, and delivery options across Canada
Returns & Exchanges
Easy returns, exchange process, and refund information
Payment & Billing
Payment methods, billing questions, and order issues
Size Guide
Find your perfect fit with our comprehensive sizing charts
Policies
Terms of service, privacy policy, and other important policies
FAQ
Frequently asked questions and quick answers
Popular Help Articles
How to track my order?
Learn how to track your iThreadz order from Toronto to your door
What's your return policy?
30-day returns on unworn items - here's everything you need to know
Sizing guide for Canadian fits
Our tees are designed for Canadian body types - find your perfect size
How does WhatsApp checkout work?
Quick and easy ordering through WhatsApp - no account needed
Care instructions for graphic tees
Keep your iThreadz looking fresh with proper care
Bulk orders and custom designs
Special pricing for bulk orders and custom design services
Still Need Help?
Can't find what you're looking for? Our friendly Canadian support team is here to help. We typically respond within a few hours during business hours.
Business Hours (EST):
Monday-Friday: 9 AM - 6 PM | Saturday: 10 AM - 4 PM | Sunday: 12 PM - 4 PM